The Ohio Turnpike and Infrastructure Commission has learned that an SMS/text message scam, also known as “smishing,” is fraudulently claiming to represent tolling agencies from across the country. The scammers are requesting payment for unpaid tolls.
The targeted phone numbers seem to be chosen at random and are not uniquely associated with an account or usage of toll roads.
The Ohio Turnpike does not request payments from its E-ZPass customers by text. Collections of unpaid toll and/or toll violations does not occur by text.
All links associated with Ohio Turnpike E-ZPass include www.ezpassoh.com and www.ohioturnpike.org.
The FBI, which issued a public service announcement, recommends individuals who receive the fraudulent messages do the following:
- Contact the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov, and include:
- The phone number from where the text originated.
- The website listed within the text.
- Check your account using the toll service’s legitimate website.
- Contact the toll agency’s customer service phone number.
- Delete any smishing texts received.
- If you clicked any link or provided your information, take efforts to secure your personal information and financial accounts. Dispute any unfamiliar charges.
All customers should be on high alert and be aware of these types of scams sent by text as well as email.
Contact www.ezpassoh.com and www.ohioturnpike.org with any questions concerning Ohio Turnpike E-ZPass notifications.