Medical Alert

When the Fire Department responds to a medical emergency, we may not be able to get all of the patient’s medical history we need. The patient may be unable to tell us, or there may not be a family member or friend there to give us vital information needed to help treat the patient.

This no longer has to happen. With the use of 911 and a dispatcher, a patient’s medical information can be given to the EMTs before they arrive at the scene. This can only happen if Orange Village residents provide the Fire Department with medical information before an emergency happens.

The Fire Department recommends residents with unusual or numerous medical conditions, or residents that live alone, contact them at 440-498-4402. Please leave your name and phone number, and a member of the Fire Department will return your call. All information will be kept strictly confidential.

Click here for a printable form. Print a form for a friend or neighbor who may not have internet access.

Knox Box – Residential Lock Box Program

knox.boxThe Knox Box program helps the Fire Department gain access to a residence without damaging the property. It is designed for the person who lives alone and would be unable to get to the door in an emergency.

Orange Village would like to offer you the opportunity to have a Knox Box. This is a lock box that allows Orange Village Safety Forces (Police and Fire) to enter your residence and assist you if you cannot open the door. The Knox Box allows Village Safety Forces to enter your residence quickly without damaging any doors or windows if the doors to your residence are locked. The Knox Box will remain the property of the Orange Village Fire Department, and the Fire Department has the right to remove the Knox Box at any time. If a resident changes a door lock, the resident MUST notify the Fire Department so the new key can be placed in the Knox Box.

This program is entirely voluntary, and is provided as a service to residents at no charge except for the deposit of $200, which is fully refundable when the Knox Box is returned to the Village in operable condition.

To participate in the program, please fill in the Residential Knox Box Authorization Form and mail it with a $200 check made payable to Orange Village, and the Fire Department will install the Knox Box in a place mutually convenient for you and the Village. The conditions of this program: You must understand and agree the use of a Knox Box is not a promise of greater care ordinarily provided to anyone else in the Village, and that Village Safety Forces have your permission to enter your residence anytime they believe you need assistance.

A Medical Alert Form is also available to inform the Fire Department about health conditions, medications, physicians, and contacts. It is wise to keep this information on file with the Fire Department to help them give you the very best possible emergency care.

The forms can be printed out and mailed to the Fire Department.

Residential Knox Box Authorization Form

Learn how your medical information may be used, disclosed and how you can get access to it. Click here for a HIPAA form.